After Hours Receptionist
Our trained receptionists answer calls after hours, converting inquiries into booked appointments while you're off the clock.
Studies show that 30% of new patient calls happen outside business hours. Without someone to answer, those calls go to your competitors.
Your potential patients don't have dental emergencies on a 9-to-5 schedule. They search for dentists when they're in pain, worried, or finally have time to think about their dental health—which is often in the evening or on weekends.
When those calls go to voicemail, most people simply move on to the next practice. In fact, 85% of callers who reach voicemail never call back. That's thousands of dollars in lost revenue every month.
Our after-hours receptionist service solves this problem with real, trained professionals who answer calls in your practice's name, following your protocols, and booking appointments directly into your schedule.
Our receptionists are trained on your practice's specific philosophy, procedures, and protocols to represent your brand perfectly.
We integrate with your practice management software to book appointments in real-time, not just take messages.
Custom emergency handling procedures ensure urgent cases are managed according to your preferences.
Every call is logged with complete notes, caller information, and appointment details delivered to your team.
Spanish-speaking receptionists available to serve diverse patient populations.
When your office opens, our team provides detailed briefings on all after-hours calls and appointments.
We learn your practice inside and out—your services, pricing, scheduling preferences, and phone protocols.
Our team integrates with your phone system and practice management software for seamless operation.
After-hours calls are routed to our trained team, and you start capturing patients you were previously losing.
Consider this: If just 5 after-hours calls per month convert to patients with an average lifetime value of $2,000, that's $10,000 in monthly revenue you're currently missing. Over a year, that's $120,000 in lost revenue going straight to practices that answer their phones.
Our after-hours service doesn't just answer calls—it actively converts inquiries into booked appointments using proven phone scripts and booking techniques. And because we integrate directly with your practice management software, appointments are booked instantly without any extra work for your team.
Schedule a free consultation to learn how our after-hours service can capture the revenue you're currently losing.